About Us
What is the Middleby Shop?
Middleby Shop is a one-stop online destination for exploring the complete range of Middleby commercial kitchen solutions. Whether you're outfitting a new restaurant or upgrading existing equipment, our platform is designed to simplify your journey from discovery to delivery.
At Middleby Shop, visitors can easily browse Middleby’s extensive product catalog and request personalized quotes. We provide start-to-finish support through our trusted partners, including expert guidance on pricing, delivery coordination, professional installation, and even chef consultations to help optimize your kitchen operations.
Prefer a personal touch? You can chat with Grillbert or a live representative at any time. Or, if you like to explore independently, our platform empowers you to self-serve and make informed decisions throughout your equipment selection process.
Experience the convenience, expertise, and support that sets Middleby Shop apart.
The first of its kind, the Middleby Shop works like this:
At Middleby Shop, we've combined the convenience of digital shopping with the power of our trusted sales and dealer network. Explore our comprehensive Middleby product catalog, complete with detailed specifications, high-quality images, and in-depth information to help you make confident, informed decisions. You can review our starting price on each product page or request a formal quote.
Here’s what happens when you request a formal quote:
1. Submit Your Request
Once you’ve selected the equipment you’re interested in, you can submit a quote request directly from the product page.
2. Local Expert Follow-Up
Your request is immediately routed to your local Middleby product expert, who will reach out using your requested communication method.
3. Product Review & Customization
The rep will review your selected products, verify the fit for your needs, and recommend options or accessories to ensure the quote is comprehensive.
4. Dealer Quote
Once finalized, the quote request is sent to an authorized Middleby dealer. The dealer will issue the formal quote, which may include equipment pricing, freight charges, applicable accessorials, and installation service charges if requested.
5. Purchasing
Once you approve the quote, our trusted dealer partner will guide you throught the purchasing steps by confirming your delivery timeline and site readiness requirements, and coordinating installation if applicable.
Throughout the process, your local rep remains your go-to expert for product knowledge and on-the-ground support. Think of Middleby Shop as a new and seamless way for customers to start their buying journey while keeping our industry experts at the heart of the process.