Follett
Since 1948, Follett has led the industry in designing and manufacturing high quality, innovative ice storage bins, ice storage and transport systems, ice machines, ice and water dispensers, and ice and beverage dispensers for the global foodservice industry. Follett’s continuing goal to reach 100% customer satisfaction has resulted in equipment that provides outstanding innovation and design excellence to meet the specific needs of each customer. Our entire company is dedicated to providing the most customer-oriented service in the industry.
Categories
Customer Support
Tech Support
Products
Service
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. Should you need technical help, our online support resources offer installation and operation documentation as well as video instruction. If you require additional support, our Technical Service group is ready to assist you Monday through Friday 8am to 5pm Eastern at (877) 612-5086 or techsupport@follettice.com. Emergency after-hours technical support is available Monday through Friday 5pm to 8pm Eastern, and Saturday, Sunday and holidays from 8am to 8pm Eastern.
Warranty
Follett products are backed by a comprehensive warranty to provide you with peace of mind. For warranty claims or inquiries, please refer to the warranty documentation included with your product or contact our Technical Support team for assistance.