Star
Star Manufacturing is a trusted name in commercial foodservice equipment, delivering high-performance, American-made solutions for kitchens around the world. From griddles, charbroilers, hot plates, and fryers to conveyor ovens, roller grills, toasters, and countertop dispensers—our products are built to handle the toughest kitchen environments with efficiency and reliability.
Proudly headquartered in Smithville, Tennessee, Star is known for industry-leading performance and exceptional customer support. Whether you're serving up fast-casual favorites or crafting made-to-order meals, Star Manufacturing offers durable, compact, and high-output equipment to meet the needs of restaurants, concessionaires, c-stores, and foodservice venues of all kinds.
Categories
Customer Support
Products
Service
We're Here to Help!
At Star Manufacturing, our customer/technical support means talking to real people who provide real solutions. Whether you need help placing an order, have a general question, or have a technical issue, we’re ready to assist you with all of your needs. For the fastest service, please have your model number, serial number, and voltage or gas type available.
Customer Service & Technical Support: 800-264-7827
• Select Option 1 for Customer Service
• Select Option 2 for Technical Support
Technical Support Email: TechService@partstown.com
Hours: Monday–Friday, 8:00 AM – 5:00 PM Central Time
We’re committed to getting you the support you need—quickly and professionally.
Warranty
Every piece of Star Manufacturing equipment comes with a warranty we stand behind to ensure lasting quality and performance. Warranty terms vary by product—please refer to your unit’s documentation for specific coverage. For questions, our customer service team is here to help.