
Ultrafryer
Ultrafryer began deep in the heart of Texas and has grown into a worldwide partner in foodservice establishments worldwide. When you purchase an Ultrafryer, you are investing in the foodservice industry’s most powerful, reliable and cost-efficient deep-frying solution. Ultrafryer is dedicated to producing quality equipment with accessible features for your cooks, to deliver superior fried foods to your customers.
Join us for every delicious bite – and give it a fry!






Customer Support
Service
Technical Service: 603-225-6684 opt 1 for Parts and opt 2 for Service
Email: techservice@pitco.com
Warranty
Ultrafryer warrants to the original purchaser of a gas or electric Ultrafryer sold within the United States, it’s territories and Canada, that it will be free of defects in material and workmanship for the periods listed below:
STAINLESS STEEL FRYER VAT – Stainless Steel fryer vats are warranted for (10) ten years upon the terms hereinafter described. The (10) ten year warranty coverage applies ONLY to the Stainless Steel fryer vat and does not apply to the other components such as controls, fire boxes, gaskets, mounting hardware, or the heat shield weldment. The (10) ten year limited warranty coverage for the Stainless Steel fryer vats are as follows: (1) Vats that fail due to faulty workmanship or materials within the first twelve (12) months from the date of initial start up will be exchanged at no cost. Standard delivery ground freight will be prepaid by Ultrafryer for first year failures only. The cost of labor to install the replacement vat will be covered by Ultrafryer for vats, which fail within twelve (12) months from the date of initial start up. Labor for vat replacements after the first year is the responsibility of the owner.
(2) Vats that fail 2 to 5 years after the start up date will be purchased at a cost of $250.00 FOB San Antonio. (3) Vats that fail 6 to 8 years after the start up date will be purchased at a cost of 50% off the list price FOB San Antonio. (4) Vats that fail 9 to 10 years after the start up date will be purchased at a cost of 30% off the list price FOB San Antonio. (Subject to inflation adjusted in accordance with the C.P.I.). In order to receive the reduced prorated warranty price, the customer must contact Ultrafryer directly to place the order. Direct purchase of warranty vat from a local service company without the direct authorization from Ultrafryer may result in non-coverage.
ULTRAFRYER PARTS – All parts on the Ultrafryer are covered for a period of one (1) year from the initial date of start up. This is to include computers, gas valves, switches, thermostats, etc. The shortening filtration system, (hoses) are warranted for ninety (90) days from the initial date of start up.
PROCESSING WARRANTY CLAIMS – The equipment owner must promptly notify a local service agent, authorized by Ultrafryer, of any alleged defects as soon as they are discovered. Alternatively, the owner may call Ultrafryer for service by calling 1-800-525-8130. After such notice, the authorized service agent or Ultrafryer Warranty Department will perform its obligation under this warranty within a commercially reasonable period of time. If alleged defects develop after normal business hours, on weekends or on holidays the owner may call a local authorized service agent or Ultrafryer at the above number.
NON WARRANTY COVERAGE – This warranty does not include coverage for any consequential cost of damages including, but not limited to, any loss in store sales, spoiled food products, transportation, duty or custom cost. This warranty does not cover the
Ultrafryer exported to countries outside the United States and its territories. This warranty does not cover original installation and adjustments such as leveling, calibrations, electrical and gas connections, or problems due to faulty or contaminated gas supply. This warranty does not cover travel over 100 miles or 2 hours driving time from the location of the Ultrafryer or overtime or holiday charges unless the Warranty Department granted prior approval. This warranty does not cover damage due to misuse, abuse, alteration or accident. This Warranty does not cover improper or unauthorized repair or installation, damage in shipment, normal maintenance items such as gaskets, hoses, and exterior finishes. Ultrafryer reserves the right to void component part warranty on any Ultrafryer that is stored more than 6 (six) months after shipment from Ultrafryer and not put into service.
LABOR COVERAGE – The cost for labor to replace parts are covered for one (1) year after the initial start up. This warranty will include the labor involved in the six (6) month and the twelve (12) month fryer inspections recommended by the manufacturer for the first year after initial start up. The Warranty Department must be promptly notified of any defects within the first year of operation. The labor warranty does not include the cost to repair or clear dirty filter systems or perform any adjustments that would normally fall under the tasks associated with a proper start up and/or demonstration. Labor is covered by Ultrafryer for repairs by an AUTHORIZED service agent. Owner is responsible for all costs associated with fryer installation and start up unless prior arrangements have been made with Ultrafryer.
DISCLAMIER OF WARRANTIES
Other than as stated herein ULTRAFRYER makes no warranty of any kind, expressed or implied, including but not limited to any warranty of merchantability of fitness for a particular purpose, including trade usage. Ultrafryer sole obligation, and purchaser’s sole remedy, under this warranty is repair or replacement, at the discretion of Ultrafryer, of any part or component that proves to be defective in materials or workmanship. In no event shall Ultrafryer be liable for consequential, incidental, or special loss or damages arising from the use of, or inability to use, the ULTRAFRYER®. This limited warranty is the only and complete statement with respect to warranties of NEW Ultrafryer® PAR-2, PAR-3 Gas and Electric ULTRAFRYERS® sold after March 1st, 2001. There are no other documents or oral statements for which Ultrafryer will be responsible.








