Wells
For over a century, Wells has been a leader in commercial foodservice equipment, known for delivering reliable, high-performance solutions that meet the evolving needs of professional kitchens. The brand is recognized across the industry for pioneering innovations that have become standards in food holding and cooking equipment—most notably the hot food well and the electric deep-fat fryer.
Today, Wells continues to push boundaries with advanced ventless hood systems, electric countertop and built-in cooking equipment, and a broad range of hot and cold drop-in wells. Whether it’s for a quick-serve environment, buffet line, or full-service kitchen, Wells equipment is engineered for durability, ease of use, and consistent performance. When operators need trusted solutions that workday in and day out, they turn to Wells.
Categories
Customer Support
Products
Service
We're Here to Help!
At Wells, our customer/technical support means talking to real people who provide real solutions. Whether you need help placing an order, have a general question, or have a technical issue, we’re ready to assist you with all of your needs. For the fastest service, please have your model number, serial number, and voltage or gas type available.
Customer Service & Technical Support: 800-264-7827
• Select Option 1 for Customer Service
• Select Option 2 for Technical Support
Technical Support Email: TechService@partstown.com
Hours: Monday–Friday, 8:00 AM – 5:00 PM Central Time
We’re committed to getting you the support you need—quickly and professionally.
Warranty
Every piece of Wells equipment comes with a warranty we stand behind to ensure lasting quality and performance. Warranty terms vary by product—please refer to your unit’s documentation for specific coverage. For questions, our customer service team is here to help.