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Terms of Use

By using this site, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms and conditions carefully. If you do not agree to these terms and conditions, you should not use this site. 

Agreement

These are the Terms and Conditions for access to and use of Middleby Shop (the "Site") and describe the terms and conditions applicable to your access of and use of the Site. This Agreement may be modified at any time by The Middleby Corporation upon posting of the modified Agreement. Any such modifications shall be effective immediately. Each use by you shall constitute and be deemed your unconditional acceptance of this Agreement. 

Changes to Terms of Use

You should periodically review the Terms. In our sole discretion, we may modify or revise the Terms at any time. By continuing to use the Services, you agree to be bound by such changes. Nothing in the Terms shall be deemed to confer any third-party rights or benefits. Changes to the Terms are effective upon their posting to the Services. 

Changes to the Services

We may occasionally update the content of the Services, but its content is not necessarily complete or up to date. Any of the material on the Services may be out of date at any given time, and we are under no obligation to update such material. 

Online Purchases and Terms

All purchases made through our services or transactions resulting from your visits are governed by our Terms of Sale, which are part of these Terms of Use. Additional terms may apply to specific services or features and are also part of these Terms. 
When you provide information for a purchase, such as your credit card details, expiration date, security code, address, and billing information, you allow us (or our third-party partners) to share this information with others to complete your transactions. We may need to verify your information before confirming or completing any transaction. 
Your Responsibility:
• You confirm that you have the legal right to use the credit card(s) provided for purchases.
• Products and services described are only offered where legally permitted.
• Information on the platform is not an offer or solicitation in areas where such offers cannot legally be made. 
By using our services, you acknowledge and agree to these terms.

Internet Delays

The Services may experience limitations, delays, or issues due to the nature of the Internet and electronic communications. We are not liable for delays or any damages caused by these inherent problems.

Intellectual Property Rights

The Services may experience limitations, delays, or issues due to the nature of the Internet and electronic communications. We are not liable for delays or any damages caused by these inherent problems. 
Intellectual Property Rights 
The Services, along with all content, features, and functionality (including, but not limited to, information, software, text, displays, images, video, audio, and their design, selection, and arrangement), are owned by us, our licensors, or other material providers. These materials are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. 
Permitted Uses:

  • You may temporarily store copies of materials in your device’s RAM as part of accessing and viewing them.
  • You may store files automatically cached by your browser for display purposes.
  • You may print or download a reasonable number of pages for personal, non-commercial use, provided you do not reproduce, publish, or distribute them further.
  • If we provide downloadable desktop or mobile applications, you may download a single copy for personal, non-commercial use, subject to our end user license agreement.
  • If social media features are available, you may engage with content as enabled by those features. 

Prohibited Uses:

  • Modifying copies of any materials from the Services.
  • Separating illustrations, photographs, videos, or graphics from accompanying text.
  • Removing or altering copyright, trademark, or other proprietary notices from any materials.

If you breach these terms by printing, copying, modifying, downloading, or sharing any part of the Services without authorization, your right to use the Services will terminate immediately. At our discretion, you must return or destroy any copies of the materials. No ownership or rights in the Services or content are transferred to you; all rights remain with us. Unauthorized use of the Services is a violation of these Terms and applicable laws. 
Customer Designs: If you provide us with any image, logo, design, description, or other material ("Customer Design") for purposes such as customizing a product, you represent and warrant that:

  • You have the rights or a license to use the Customer Design.
  • You have obtained consent from all individuals or entities with rights to the Customer Design.

By submitting a Customer Design, you:

  • Agree to indemnify us, our affiliates, and third-party vendors against any claims, damages, or liabilities, including intellectual property violations, arising from the use or production of the Customer Design.
  • Grant us an irrevocable license to use the Customer Design for any purpose, including sharing, transferring, or selling it to third parties.

Any violation of these terms may result in legal action and liability for damages, fees, or other costs incurred. 

Privacy

Your visit to our site is also governed by our Privacy Notice and Policy. Please review our Privacy Notice and Policy at shop.middleby.com/privacy-policy. 

Ownership

All content included on the Site is and shall continue to be the property of The Middleby Corporation or its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use or publication by you of any such content or any part of the Site is prohibited, except as expressly permitted in this Agreement. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this Site. 

Intended Audience

This website is intended for adults only.  To use the Platform, you must:

  • Be at least 18 years old;
  • Have the authority to enter into these Terms on behalf of a business or other entity, if applicable;
  • Use the Platform in compliance with all applicable laws and regulations. 

User Accounts

  • You must create an account to make a purchase on the Platform.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate and complete information during the registration process and update it as necessary.
  • You are responsible for all activities under your account. 

Use of Information

The Middleby Corporation reserves the right, and you authorize us, to use and assign all information regarding site uses by you and all information provided by you in any manner consistent with our Privacy Policy.

Listings and Transactions

  • Sellers are responsible for the accuracy, legality, and completeness of their listings.
  • Buyers are responsible for reading item descriptions and verifying suitability before purchase.
  • Payments are processed through third-party payment providers. By using these services, you agree to their terms and policies. 

Trademarks

The Middleby Corporation and other marks used on the Site are either trademarks or registered trademarks of The Middleby Corporation. Other product and company names mentioned on this Site may be trademarks of their respective owners. 

Copyrights

Unless otherwise noted, all content on the Services is protected by copyright and may not be used without our written permission, except as explicitly allowed in these Terms of Use or as specified directly on the Services. We make no guarantees that your use of the materials on the Services will not infringe on the rights of third parties who are not affiliated with us. 
Images, photographs, and illustrations displayed on the Services are either owned by us or used with permission. You or your representatives are prohibited from using these materials unless explicitly permitted under these Terms of Use or as stated on the Services. Unauthorized use of these materials may violate copyright laws, trademark laws, privacy and publicity laws, and other applicable regulations. 

Site Use

If you are accessing the Site, The Middleby Corporation grants you a limited, revocable, nonexclusive license to use this site solely for your own personal use only and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the site, reverse engineer or break into the site, or use materials, products or services in violation of any law. The use of this website is at the discretion of The Middleby Corporation and The Middleby Corporation may terminate your use of this website at any time.

Linking and Affiliation

It’s acceptable to link to the Platform, provided any linking is done in a fair and legal manner, and does not damage the reputation of the Platform or any of its subsidiaries. If links exist to other third-party sites or resources, these are for convenience only. Middleby Shop has not reviewed all of these and has no control over the contents of those sites or resources and accept zero responsibility for them or for any loss or damage that may arise if you use them. If you decide to access any of these third-party sites or resources, you do so at your own risk.

Site Promotions

From time to time, the Platform may run promotions, discounts or offers. These may be sponsored by the site operator or by the individual seller, and may not be applicable to all products or services. All promotions, discounts, offers and deals provided on Middleby Shop are subject to the following terms and conditions: 
Availability and Eligibility:

  • Promotions are valid only for the specified time period or while supplies last.
  • Offers may be limited to specific products, categories, or users and are subject to availability.
  • Eligibility requirements, such as minimum purchase amounts or applicable regions, will be specified in the promotion details.

Non-Transferable:

  • Promotions cannot be transferred, assigned, or redeemed for cash unless explicitly stated.

Modification and Termination:

  • Middleby Shop reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
  • Errors in promotional details or pricing may result in the cancellation of the promotion or affected orders.
  • Survival - The following provisions shall survive any termination of these Terms: Dispute Resolution, Indemnification, Limitation of Liability, Warranty Disclaimers, Confidentiality, and any other provisions which by their nature are intended to survive.

Misuse:

Any attempt to misuse or manipulate a promotion, including creating multiple accounts or submitting fraudulent claims, will result in disqualification and may lead to account suspension. 
Returns and Refunds:

  • If a product purchased with a promotion is returned, refunds will reflect the discounted price paid, not the original price.
  • Promotional discounts will not be reissued or transferred to replacement orders.

Limitations:

  • Promotions cannot be combined with other offers, discounts, or promotional codes unless explicitly allowed.
  • Promotional codes must be applied at checkout and cannot be retroactively applied.

No Warranty:

  • Middleby Shop makes no warranties or guarantees regarding the availability or performance of promotions. Offers are provided "as is." 
    Compliance:
  • By participating in promotions, users agree to comply with all applicable laws regarding your use of the Services and these terms. You further agreed that information provided by you is truthful and accurate to the best of your knowledge.

Changes to Terms:

  • Middleby Shop reserves the right to update this disclaimer at any time. Continued use of the Platform after changes constitutes acceptance.

For questions or concerns regarding promotions, please contact us at: help@middleby.com 

Site Promotions

Compliance with Laws

You agree to comply with all applicable laws regarding your use of the Services. You further agreed that information provided by you is truthful and accurate to the best of your knowledge.

Geographic Restrictions

The platform is operated from Elgin, IL, United States, and intended for use within the United States. There is no guarantee that the Platform is accessible or functional outside of the United States. If you access the Platform outside of the continental United States, you do so at your own risk and are responsible for compliance with your local laws and regulations. By using the platform, you confirm that you are not:

  • Located in or under the control of any country subject to U.S. government sanctions;
  • Listed on the U.S. Treasury Department’s list of Specially Designated Nationals;
  • Included on the U.S. Commerce Department’s Denied Persons or Entity List. 

Geographic Restrictions

The platform is operated from Elgin, IL, United States, and intended for use within the United States. There is no guarantee that the Platform is accessible or functional outside of the United States. If you access the Platform outside of the continental United States, you do so at your own risk and are responsible for compliance with your local laws and regulations. By using the platform, you confirm that you are not:

  • Located in or under the control of any country subject to U.S. government sanctions;
  • Listed on the U.S. Treasury Department’s list of Specially Designated Nationals;
  • Included on the U.S. Commerce Department’s Denied Persons or Entity List. 

Disclaimer

All information provided to you on the site is on an "as is," "as available" basis. You agree that use of this services is at your sole risk. The Middleby Corporation disclaims all warranties of any kind, including but not limited to any express warranties, statutory warranties, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. To the extent your jurisdiction does not allow limitations on warranties, this limitation may not apply to you. Your sole and exclusive remedy relating to your use of the site shall be to discontinue using the site. 
We may collect your personally identifiable information for order processing (or, you may provide it). All information we collected through the Platform is subject to our Privacy Policy. By using the Platform, you consent to all actions taken by use with respect to your information in compliance with the Privacy Policy.

Indemnification

You agree to defend, indemnify, and hold harmless [Company], its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from or related to:

  • your use or misuse of the Website or services;
  • your violation of these Terms or applicable law;
  • your infringement, misappropriation, or violation of any intellectual property, proprietary, or other rights of any third party; or
  • any content you submit, post, transmit, or make available through the Website.

This obligation shall survive termination of these Terms and your use of the Website.

Limitation of Liability

Under no circumstances will The Middleby Corporation be liable or responsible for any direct, indirect, incidental, consequential (including damages from loss of business, lost profits, litigation, or the like), special, exemplary, punitive, or other damages, under any legal theory, arising out of or in any way relating to the site, your site use, or the content, even if advised of the possibility of such damages. Your sole remedy for dissatisfaction with the site and/or content is to cease all of your site use. 
You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in this Agreement that directly conflict with such laws may not apply to you. 

Applicable Law

You agree that the laws of the state of Illinois, United States, without regard to conflicts of laws provisions will govern these Terms and Condition of Use and any dispute that may arise between you and The Middleby Corporation or its affiliates. 

Severability

If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect. 

Waiver

The failure of The Middleby Corporation to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. Any waiver of this Agreement by The Middleby Corporation must be in writing and signed by an authorized representative of The Middleby Corporation. 

Termination

The Middleby Corporation may terminate this Agreement at any time, with or without notice, for any reason.

Relationship of the Parties

Nothing contained in this Agreement or your use of the Services shall be construed to constitute either party as a partner, joint venturer, employee or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended by both parties that each shall remain independent contractors responsible for its own actions.

Force Majeure

The Middleby Corporation will not be liable or responsible for any failure or delay in performance arising out of or caused by, directly or indirectly, circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, flood, fire, earthquake, explosion, governmental actions, war, terrorism, cyberattacks, labor disputes, supply chain interruptions, or failures of utilities, telecommunications, or transportation systems.

Export Control and Compliance

You agree to comply with all applicable U.S. and international export control laws and regulations, including the Export Administration Regulations (EAR), the International Traffic in Arms Regulations (ITAR), and economic sanctions maintained by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC). You represent and warrant that you are not located in, under the control of, or a national or resident of any country or territory subject to U.S. trade embargoes or sanctions, and you are not a prohibited end user under U.S. export laws.

Entire Agreement

This Terms of Use constitutes the entire agreement between you and The Middleby Corporation and governs the terms and conditions of your use of the Site, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Middleby Shop with respect to this Site. Notwithstanding the foregoing, you may also be subject to additional terms and conditions, posted policies (including but not limited to the Privacy Policy), guidelines, or rules that may apply when you use the website. The Middleby Corporation may revise this Terms of Use at any time by updating this Agreement and posting it on the Site. Accordingly, you should visit the Site and review the Terms of Use periodically to determine if any changes have been made. Your continued use of the Site after any changes have been made to the Terms of Use signifies and confirms your acceptance of any such changes or amendments to the Terms of Use.

Middleby Corporation
1400 Toastmaster Drive
Elgin, IL 60120

 
shop.middleby.com/contact-us

Last updated September 18, 2025.

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